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Gazelle SPC is your dedicated partner for navigating the digital landscape and achieving sustainable growth.

South Alghubra, Bousher, Muscat Governorate, Oman

+968 79223620

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    Industries We Serve

    Telecommunications

    Powering connectivity with robust software.

    1. Home
    2. Industries
    3. Telecommunications

    Connecting the Future: The Digital Face of Telecom

    For telecommunication companies, a website is the primary channel for customer acquisition, service management, and support in a highly competitive market.

    Showcase Network Coverage

    Display interactive maps of your network infrastructure, coverage areas, and service availability.

    Acquire & Retain Customers

    Streamline plan selection, sign-ups, and account management through an intuitive online portal.

    Enhance Customer Support

    Reduce call center volume with AI chatbots, extensive FAQs, and self-service troubleshooting guides.

    Promote New Services

    Effectively market 5G, fiber internet, and other value-added services to existing and new customers.

    Automate Sales & Billing

    Implement automated systems for service provisioning, billing inquiries, and online payments.

    Gain Market Insights

    Analyze user data to understand service popularity, regional demand, and customer behavior.

    Empowering Customers with Self-Service

    Modern customers expect control and convenience. A secure, intuitive self-service portal where users can manage their plans, pay bills, and track usage is no longer a luxury—it's essential. This not only improves customer satisfaction but also significantly reduces the operational load on your support centers.

    Empowering Customers with Self-Service

    Core Components of a Telecom Website

    An effective telecommunications website must be clear, functional, and built for customer empowerment.

    Plans & Services Catalog

    A clear, comparable listing of all mobile, internet, and enterprise plans with detailed features and pricing.

    Interactive Coverage Map

    A searchable map that allows users to check service availability and network quality at their specific address.

    Self-Service Customer Portal

    A secure login area for customers to view bills, pay online, change plans, and monitor data usage.

    Online Store for Devices

    An e-commerce section for selling smartphones, routers, and other hardware with plan bundles.

    24/7 Support Center

    A comprehensive support section with FAQs, setup guides, troubleshooting steps, and a live chat option.

    Business & Enterprise Solutions

    A dedicated portal detailing B2B services like dedicated lines, cloud services, and IoT solutions.

    Showcasing Advanced Tech Infrastructure

    Position your company as a technology leader by highlighting the advanced infrastructure and solutions that power your network.

    Cloud-Native BSS/OSS

    Showcase your modern, scalable backend infrastructure for billing and operations support systems.

    AI-Powered Network Monitoring

    Provide dashboards that display network health and predictive maintenance alerts for enterprise clients.

    Telecom-Specific SEO

    Optimize for keywords like '5G plans Oman' or 'best fiber internet Muscat' to capture high-intent customers.

    API for Service Integration

    Offer APIs for partners to integrate your telecom services into their own applications and products.